Frequently Asked Questions

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Craftolog’y specializes in unique and delightful handmade crafts, including:

• Candle Making – A variety of decorative candles
• Perfumery – Herbarium diffusers, home sprays, essential oil perfume making
• Natural Body & Beauty Care – Soap making, body scrubs, bath bombs, lipsticks and gloss
• Special Themed Workshops – Seasonal crafts, and more

We’re now based inside Snibspace on the second floor at 1088 Branham Ln, San Jose, CA 95136. Our studio is accessible by stairs only. If accessibility is a concern, please let us know before your visit, we’ll do our best to accommodate and assist you. Limited on-site parking is available in a small lot. Additional parking can be found at Sprouts plaza, just across the traffic light.

Craftolog’y workshops are designed for adults. We do not offer workshops specifically for children at this time. Some workshops may be suitable for children ages 10 and older. For any future kids' workshop, please feel free to reach out.

No prior experience is needed. Workshops are beginner-friendly, with step-by-step guidance provided throughout the session.

At this time, all workshops are by booking only. We don’t accept walk-ins. Please check our workshop schedule at Catalog page to reserve your spot.

Click on your preferred date and time, then select “Book” to add it to your cart.
In the cart, scroll down and tap “Book more services,” then repeat the process to add additional slots.

You’ll need to add each slot one by one, that’s just how the booking platform works.

A minimum of 6 participants is required to book a private workshop. Our studio can accommodate up to 20 guests for standard private workshops. For larger groups, such as team-building activities or company events, please contact us to discuss custom arrangements and options.

While Craftolog’y used to offer mobile workshops, we now primarily host sessions in-studio at Snibspace. Off-site workshops are available only for large-scale events such as corporate or community gatherings. We no longer provide travel services for small private groups.

We understand that sometimes unexpected situations arise. Rescheduling is possible if a request is made at least 72 hours in advance. Unfortunately, workshop fees are non-refundable and we are unable to offer refunds for last-minute cancellations or no-shows. However, bookings are transferable. Please notify us if you’d like to transfer your spot to another participant.

In the unlikely event that Craftolog’y must cancel a workshop (such as when minimum enrolment is not met), participants will be notified promptly and provided with alternative options, including rescheduling or a full credit toward another workshop.

Follow us on Instagram @craftolog.y or join our mailing list for monthly workshop drops and creative updates.